We offer fast and reliable shipping, with free standard shipping on all orders over $120. If you're not completely satisfied with your purchase, we accept returns within 30 days of delivery for a full refund, provided the items are in their original condition.
Processing Time:
- Orders are typically processed within 1-3 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Estimates:
- Standard Shipping: Free on all orders over $50. Estimated delivery time: 5-7 business days.
- Expedited Shipping: $9.99. Estimated delivery time: 2-3 business days.
- Overnight Shipping: $19.99. Estimated delivery time: 1 business day.
International Shipping:
We offer international shipping to Canada, the UK, Australia, Germany, and France. Delivery times may vary, typically ranging from 7-21 business days. Customers are responsible for any customs fees, taxes, or import duties.
Tracking Your Order:
Once your order has been shipped, you will receive an email with a tracking number. If your package is lost or arrives damaged, please contact us within 10 days of receiving your order.
If your package is lost or arrives damaged, please contact us within 10 days of receiving your order, and we will assist you in resolving the issue. For lost items, we will work with the shipping carrier to investigate and may send a replacement or issue a refund based on the outcome. For damaged items, please provide photos of the damage, and we will arrange for a replacement or refund, including any shipping costs.
Returns:
We accept returns within 30 days of the delivery date for a full refund, provided the items are in their original condition, unworn, and with tags attached. Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed within 7-10 business days.
Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days.
How to Return:
- Contact Us: Email our customer service team at beaut.shop@gmail.com to begin the return process.
- Receive Your Return Label: Once your return is approved, we will send you a prepaid return shipping label via email.
- Ship Your Return: Drop off your return package at the designated carrier's location.
- Processing Your Return: Once we receive your returned items, we will inspect them and notify you via email of the status of your refund.
Non-Returnable Items:
Certain items are ineligible for return due to hygiene and final sale status. This includes:
- Final sale items (clearly marked at the time of purchase)
- Swimwear
- Undergarments (such as lingerie and socks)
- Personalized or custom-made items
- Gift cards
